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+<template>
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+ <HeaderNav headerText="商家昵称" headerRouter="/" />
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+ <div class="customer-service">
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+ <!-- 聊天消息区域 -->
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+ <div class="chat-box" ref="chatBoxRef">
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+ <div
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+ v-for="msg in msgList"
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+ :key="msg.id"
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+ class="msg-item"
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+ :class="{ self: msg.isSelf }">
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+ <img class="avatar" :src="msg.isSelf ? userAvatar : serviceAvatar" />
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+
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+ <div class="msg-content">
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+ <!-- 文本消息 -->
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+ <div v-if="msg.messageType === 'text'" class="text">
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+ {{ msg.text }}
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+ </div>
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+
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+ <!-- 图片消息 -->
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+ <img
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+ v-else-if="msg.messageType === 'image'"
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+ class="img-msg"
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+ :src="msg.text"
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+ alt="图片消息" />
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+
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+ <!-- 时间/已读显示 -->
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+ <div class="time">
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+ <!-- 最后一条我的消息 已读 -->
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+ <template v-if="msg.isSelf && msg.read && msg.id === lastSelfMsgId">
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+ 已读
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+ </template>
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+
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+ <!-- 其他显示时间 -->
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+ <template v-else>
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+ {{ formatTime(msg.time) }}
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+ </template>
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+ </div>
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+ </div>
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+ </div>
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+ </div>
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+
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+ <!-- 底部输入栏 -->
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+ <div class="bottom-bar">
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+ <input
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+ v-model="inputValue"
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+ type="text"
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+ placeholder="请输入内容..."
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+ class="input pf500 fs14" />
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+ <img
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+ src="@/assets/icon/asset/send.png"
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+ class="send-btn"
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+ @click="sendMessage"
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+ alt="" />
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+ </div>
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+ </div>
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+</template>
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+<script setup>
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+ import { ref, onMounted, nextTick, onUnmounted, computed } from "vue";
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+ import { useRoute } from "vue-router";
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+ import { GetOTCChatDetails } from "@/api/otc";
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+ import HeaderNav from "@/views/index/components/HeaderNav.vue";
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+
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+ const route = useRoute();
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+
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+ // 用户头像(自己)
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+ const userAvatar = require("@/assets/img/asset/head-img.png");
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+ // 商家头像(对方)
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+ const serviceAvatar = require("@/assets/img/index/user/default-head.png");
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+
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+ let ws = null;
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+ const msgList = ref([]);
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+ const inputValue = ref("");
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+
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+ const chatBoxRef = ref(null);
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+
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+ // 自动滚动到底部
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+ function scrollToBottom() {
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+ nextTick(() => {
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+ if (chatBoxRef.value) {
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+ chatBoxRef.value.scrollTop = chatBoxRef.value.scrollHeight;
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+ }
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+ });
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+ }
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+
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+ // 格式化时间
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+ function formatTime(t) {
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+ if (!t) return "";
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+ const d = new Date(t);
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+ return `${d.getHours().toString().padStart(2, "0")}:${d
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+ .getMinutes()
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+ .toString()
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+ .padStart(2, "0")}`;
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+ }
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+
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+ // 最后一条自己的消息 ID(用于显示“已读”)
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+ const lastSelfMsgId = computed(() => {
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+ const selfMsgs = msgList.value.filter((m) => m.isSelf);
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+ return selfMsgs.length ? selfMsgs[selfMsgs.length - 1].id : null;
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+ });
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+
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+ async function loadHistory() {
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+ const res = await GetOTCChatDetails(route.params.chatId);
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+ msgList.value = res.list.map((item) => ({
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+ id: item.id,
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+ text: item.context,
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+ time: item.update_time,
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+ read: item.is_read,
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+ isSelf: !item.is_otc, // true=右侧(自己),false=左侧(商家)
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+ messageType: "text",
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+ }));
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+
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+ scrollToBottom();
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+ }
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+
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+ /* ==========================================================
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+ ② 发送消息
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+ ========================================================== */
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+ function sendMessage() {
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+ if (!inputValue.value.trim()) return;
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+
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+ const msg = {
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+ id: Date.now(),
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+ otc: route.params.otcId,
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+ text: inputValue.value,
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+ time: Date.now(),
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+ isSelf: true,
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+ type: "chat",
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+ messageType: "text",
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+ read: false,
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+ };
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+
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+ msgList.value.push(msg);
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+
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+ // WebSocket 发送
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+ if (ws && ws.readyState === WebSocket.OPEN) {
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+ ws.send(JSON.stringify(msg));
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+ }
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+
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+ inputValue.value = "";
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+ scrollToBottom();
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+ }
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+
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+ /* ==========================================================
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+ ③ WebSocket 处理
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+ ========================================================== */
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+ const initWebSocket = () => {
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+ const token = localStorage.getItem("token");
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+ ws = new WebSocket(`ws://63.141.230.43:57676/ws/custom_chat/?token=${token}`);
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+
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+ ws.onopen = () => {
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+ console.log("WebSocket 已连接");
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+ };
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+
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+ ws.onmessage = (e) => {
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+ let data = {};
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+ try {
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+ data = JSON.parse(e.data);
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+ } catch {
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+ return;
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+ }
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+
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+ console.log("收到数据:", data);
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+
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+ /* --- 已读处理 --- */
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+ if (data.message?.type === "read") {
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+ const lastSelf = [...msgList.value].reverse().find((m) => m.isSelf && !m.read);
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+ if (lastSelf) lastSelf.read = true;
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+ return;
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+ }
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+
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+ /* --- 普通消息 --- */
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+ const text = data.message?.text || "";
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+ const isImage = /^https?:\/\/.+\.(png|jpg|jpeg|gif|webp)(\?.*)?$/i.test(text);
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+
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+ msgList.value.push({
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+ id: Date.now(),
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+ text,
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+ time: Date.now(),
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+ isSelf: false,
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+ messageType: isImage ? "image" : "text",
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+ read: false,
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+ });
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+
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+ scrollToBottom();
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+ };
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+
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+ ws.onerror = () => {
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+ console.error("WebSocket 错误");
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+ };
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+
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+ ws.onclose = () => {
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+ console.log("WebSocket 已关闭");
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+ };
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+ };
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+
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+ onMounted(() => {
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+ loadHistory(); // ← 添加历史记录加载
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+ initWebSocket(); // ← WebSocket 初始化
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+ });
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+
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+ onUnmounted(() => {
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+ ws && ws.close();
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+ });
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+</script>
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+
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+<style lang="less" scoped>
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+ .customer-service {
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+ display: flex;
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+ flex-direction: column;
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+ padding-top: 50px;
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+ width: 375px;
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+ height: 100vh;
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+ box-sizing: border-box;
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+ }
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+
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+ /* 聊天内容区域 */
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+ .chat-box {
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+ flex: 1;
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+ overflow-y: auto;
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+ padding: 12px;
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+ background: #f5f5f5;
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+ }
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+
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+ .msg-item {
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+ display: flex;
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+ margin-bottom: 12px;
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+
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+ &.self {
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+ flex-direction: row-reverse;
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+
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+ .msg-content {
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+ align-items: flex-end;
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+ }
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+
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+ .text {
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+ background: #4dabf7;
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+ color: #fff;
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+ }
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+ }
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+ }
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+
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+ .avatar {
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+ width: 40px;
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+ height: 40px;
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+ border-radius: 50%;
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+ }
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+
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+ .msg-content {
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+ display: flex;
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+ flex-direction: column;
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+ margin: 0 10px;
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+
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+ .text {
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+ max-width: 70vw;
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+ background: #ffffff;
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+ padding: 8px 12px;
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+ border-radius: 8px;
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+ line-height: 1.5;
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+ font-size: 14px;
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+ }
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+
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+ .img-msg {
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+ max-width: 180px;
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+ max-height: 400px;
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+ display: block;
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+ border-radius: 10px;
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+ }
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+
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+ .time {
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+ margin-top: 4px;
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+ font-size: 12px;
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+ color: #999;
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+ }
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+ }
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+
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+ /* 底部栏 */
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+ .bottom-bar {
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+ display: flex;
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+ flex-direction: row;
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+ justify-content: space-between;
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+ align-items: center;
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+ padding-left: 16px;
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+ padding-right: 16px;
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+ border-top: 1px solid #ddd;
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+ height: 70px;
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+ box-sizing: border-box;
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+
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+ .input {
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+ padding-left: 12px;
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+ width: 283px;
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+ height: 48px;
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+ border: 1px solid #ddd;
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+ border-radius: 40px;
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+ outline: none;
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+ box-sizing: border-box;
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+ }
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+
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+ .send-btn {
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+ margin-left: 12px;
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+ width: 48px;
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+ height: 48px;
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+ }
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+ }
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+</style>
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